Good2go is provided by Car Parking Partnership Limited trading as good2go (“We”, “Our” and “Us”). We are registered in England and Wales under company number 06931699 and have Our registered office at 17 Rochester Row, London, SW1P 1QT.
Car Park Operator: means the owners of car parks or third parties who manage the car park on their behalf with whom We have agreed that the payment of Parking Tariffs required to comply with a Parking Contract can be made via Good2go.
Active Vehicle: means a vehicle being identified by its vehicle registration number which has been added to and is actively recorded on Your Good2go Account;
Failed Payment means a scenario where We have been unable to obtain authorisation from Your bank for Your payment against the Recurring Payment Authority;
Good2go: means the services provided by Us to those who hold Good2go Account to pay Parking Tariffs due to a Car Park Operator;
Good2go Account: means a facility for users to apply for and administer an account which enables automated payments of Parking Tariffs;
Good2go Solution Operator: means: ParkingEye Limited a company incorporated in England and Wales whose registered office is at 40 Eaton Avenue, Matrix Park, Buckshaw Village, Chorley, PR7 7NA with company number 05134454, who support and host the services for and on behalf of Us.
Manual Top-Up: means a request made by You to add to Your Balance;
Motorist: means the driver of an Active Vehicle, who enters into a Parking Contract with the Car Park Operator;
Parking Contract: means the terms and conditions which apply in respect of parking between the Motorist and the Car Park Operator, including the payment of Parking Tariffs, which will be made available by the Car Park Operator, usually at the time of parking via signage at the car park;
Parking Tariff: means the sums required to park, payable to the Car Park Operator under the Parking Contract;
Payment Card: means the debit or credit card registered for the Recurring Payment Authority;
Payment Processor: means Capita Business Services Limited, a company registered in England under company number 2299747, and whose registered office is at 71 Victoria Street, London SW1H OXA who provide the payment processing facility;
Recurring Payment Authority: means the arrangement You enter into with Us and Your bank where You give Us permission to request payments as Auto Top-Ups, Auto Restore Balance and/or Pay-As-You-Park from Your Payment Card on an ad hoc basis;
Site: means parkgood2go.com and all sub-domains.
By using the Site and/or applying for a Good2go Account You consent to Us collecting and processing the personal data (including sensitive personal data) that You provide in relation to Your application or during the course of Your correspondence and communication with us.
You further consent that We may share information provided to us or that We have collected with the following:
and that they are duly authorised processors of that data for the purposes of administering the Good2go Account. We shall only share information that is necessary for provision of Good2go to You.
Good2go shall be the data controller of data provided by You for the purposes of the Data Protection Act 1998. The Good2go Solution Operator, the Payment Processor and the Car Park Operator shall be the data processors for and on the behalf of Us for the purposes of the Data Protection Act 1998.
We will collect and process personal data from You for the following purposes:
Information You supply (or that You make available) to Us, the Payment Processor or the Good2go Solution Operator, in order to apply for a Good2go Account or receive Good2go may include, for example:
Depending on the content of Your communications with Us, the information You supply may be classed as sensitive personal data. By using the Site and/or applying for a Good2go Account You consent to the processing of this data by Us, the Good2go Solution Operator and/or Car Park Operator. This information will only be used as necessary to administer Good2go and no other purpose.
We, the Good2go Solution Operator and/or Payment Processor may retain any information supplied, documents uploaded or issued to Us by You as part of Your application, or in respect of any communications with Us in in respect of Your account for the duration of Your account, or, where necessary, for financial audit purposes or legislative requirements. However, We, the Good2go Solution Operator and/or Payment Processor, will not ask You for any more information than We, the Good2go Solution Operator and/or Payment Processor need, and We, the Good2go Solution Operator and/or Payment Processor will not retain Your information for any longer than required.
You agree that We have the right to share Your personal information with:
We ask You to keep safe and to not to share a password provided in relation to accessing certain areas of this Site with anyone else.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect Your personal data, We cannot guarantee the security of Your data transmitted to Our site; any transmission is at Your own risk. Once We have received Your information, We will use strict procedures and security features to prevent unauthorised access.
You can manage Your marketing and promotional preferences by logging into Your Good2go Account. You can also manage Your subscriptions by following the subscription management instructions contained in any promotional emails or text messages that we may send to You. You may choose to subscribe to some methods of communication, and may choose not to subscribe to others. . You may update Your subscription preferences at any time (including the ability to unsubscribe). Please note that even if You decide not to subscribe to, or to unsubscribe from promotional messages, we may still need to contact you with important transactional (i.e. none promotional) information related to Your Good2go Account. For example, if you have unsubscribed from promotional email messages, You may still receive emails when a payment fails to be processed on your Good2go Account.
When You register Your Payment Card details or make a Manual Top-Up, You accept that You will be redirected to a separately hosted web page of the Payment Processor and any personal data that You supply, via Payment Processor, will be collected and processed by the Payment Processor only for making a Manual Top-Up. Here You will provide your payment card number, expiry date and security code to the Payment Processor and We will be supplied (by the Payment Processor) with the status of the payment and the payment amount, e.g. “paid”, “£10” to enable Us to allocate the payment made to Your account.
We look shall keep Your personal data secure by applying security processes that are appropriate to the nature of the data that You provide. As the transmission of information via the internet is not completely secure, We cannot guarantee the security of Your data as it is transmitted to our site over the internet, as such You acknowledge and accept that any such transmission is at Your risk.
We will only process information that You supply whilst making a Manual Top-Up or registering Payment Card details via the Payment Processor and We will not be permitted access to this information, save for the status of the payment, the payment amount, the payment’s reference the last four numbers of the Payment Card, and the expiry date of the Payment Card..
All online card payments are protected by Secure Socket Layer (SSL) with an encryption key length of 128 bits. Your payment card details are directly processed by the Payment Processor and are not collected nor accessible by Us. The Payment Processor’s online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor. Further information about this payment card security standard can be found at PCI Standards Security Council website https://www.pcisecuritystandards.org/security_standards/pci_dss.shtml
The Payment Processor facilitates Payment Card transactions that are carried out when redirected from the Site. The Payment Processor provides a payment facility only, via its own independent site. Accordingly, the payment transaction is solely between You and Us, with the Payment Processor acting as the payment facilitator.
A cookie is a small file of letters and numbers that We store on Your browser or the hard drive of Your computer Cookies contain information that is transferred to Your computer's hard drive.
The Site uses the following cookies:
You can find more information about the individual cookies We use and the purposes for which We use them in the table below:
|G2GSession||This cookie is strictly necessary for Our Site to track Your sessions. Without this cookie, the Your will not be able to remain logged in to perform actions associated with Your account. This Cookie will expire after 30 minutes of inactivity on the Site|
|WPLB||This cookie is strictly necessary for Our Site to track the Your session and to improve resilience and affinity to a server thereby improving the availability of the Site. The WPLB cookie ensures that all requests from You are directed to the same server for a particular session This increases the capacity (total number of current users) and reliability of the Site as it’s being used. This Cookie will expire after 30 minutes of inactivity on the Site.|
This cookie is strictly necessary for Our Site to track Your session to ensure the security of the Site. The __cfduid cookie is used to override any security restrictions based on the IP address You are using to visit the Site. For example, if You are accessing the Site via a coffee shop wifi, where there are a number of infected machines, however Your computer is known and trusted, then this cookie can override the security setting that would otherwise deny access to the Site. This cookie does not correspond to any userid in the web application, nor does it store any personally identifiable information. This cookie expires after 30 minutes of inactivity on the Site.
More Information may be found at:
|cookieconsent_dismissed||The “cookieconsent_dismissed” cookie is used to determine whether to display the cookie consent banner.
This cookie will expire after 1 month. See https://silktide.com/tools/cookie-consent/docs/what-are-cookies/ for more information under ‘Persistent Cookies’
You can block cookies by activating the setting on Your browser that allows You to refuse the setting of all or some cookies. However, if You use Your browser settings to block all cookies (including essential cookies) You may not be able to access all or parts of the Site.
We try to be as open as it can be in terms of providing You access to Your personal information. You can find if We (or Our agents and sub-contractors, acting on Our behalf) hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If We (or Our agents and sub-contractors) do hold information about You We will:
To make a request for any personal information We (or Our agents and sub-contractors) may hold, You will be required to provide Us payment of £10.00 (payable to Car Parking Partnership Limited) to meet Our costs in providing You with such details. You will also be required to provide Us with evidence of Your identity in order to verify the legitimacy of Your request. Such requests should be addressed to Car Parking Partnership Limited, C/O 40 Eaton Avenue, Buckshaw Village, Chorley, Lancashire PR7 7NA.
Similarly, If We (or Our agents and sub-contractors acting on our behalf) hold information about You, which you believe is incorrect You can ask Us to correct any such errors by contacting Car Parking Partnership Limited, C/O 40 Eaton Avenue, Buckshaw Village, Chorley, Lancashire PR7 7NA.
We try to meet the highest standards when collecting and using personal information. For this reason, We take any complaints We receive about this very seriously. We encourage people to bring it to Our attention, if they think that Our (or Our agents and sub-contractors on Our behalf’s) collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving Our procedures.
© 2017 Car Parking Partnership Limited, trading as good2go.